We strive to provide personalized, empathetic care that goes beyond medical needs, addressing the full spectrum of social determinants of health to ensure comprehensive well-being for every individual in our community.
Heritage Health Network
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Medi-Cal members are eligible for the ECM Benefit if they meet the ECM Populations of Focus eligibility criteria as defined in this checklist and are not enrolled in duplicative services (as defined in the Exclusionary Checklist).
You’ll get a special Care Team for your health and life needs to make sure you get the care you deserve.
You receive extra services at no cost as part of your Medi-Cal benefits, including help with:
Empowering Your Health Journey with Personalized, Trustworthy Care at Every Step.
We implement Enhanced Care Management (ECM) to offer a whole-person, interdisciplinary approach to care. This means we meet our members wherever they are — at home, in the clinic, or within the community — ensuring personalized and continuous support.
Our Care Planning process begins with a comprehensive assessment that encompasses not just the medical but also the social, emotional, and environmental factors impacting your health.
Black individuals have a lower life expectancy compared to the total average in Riverside County (76.1 vs 80), San Bernardino County (73.1 vs 77.6), and California (75 vs 81).
43.2% of Black people in the IE have/had high blood pressure (including borderline).
Black patients were roughly two times more likely than their non-Hispanic peers to progress from a foot ulcer to an amputation within the first year after their initial ulceration.
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Know more about how we make an impact in the community we serve
