populations of focus
Proud to be of service to those most in need
At Heritage Health Network, we believe everyone deserves dignity, health, and hope—no matter their circumstances. Through compassionate case management, we walk alongside individuals facing life’s toughest challenges, providing the coordination, support, and advocacy they need to thrive.
“Each person we serve is more than a case—they’re a story, a life, a future.”
- Julie V. , Heritage Case Manager
Our populations of focus
Our members are never defined by labels, but we focus on serving individuals facing the following life circumstances to provide the right support.
Individuals experiencing homelessness
Individuals at risk for avoidable hospital or emergency department utilization
Individuals with serious mental illness (SMI) or substance use disorder (SUD)
Individuals with complex health and social needs (including those with multiple chronic conditions)
Individuals who are pregnant and experiencing high risk
Children or youth with serious emotional disturbance (SED), SUD, or those involved in child welfare
Individuals at risk of institutionalization or eligible for long-term care
Adults and youth with limb loss or at risk of limb loss
Adults and Youth with diabetes
Justice-impacted adults: Adults that have current or past involvement with the criminal justice system, including incarceration, probation, or reentry.
Justice-impacted youth: Children and adolescents who have current or past involvement with the juvenile justice system, including detention, probation, or reentry into the community.
Can we help you?
If you believe you fall into one of these populations of focus and could benefit from our support, please reach out to us. We’re here to help you access the care and services you need.
