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Privacy Policy

How we collect, use, and protect your information at Heritage Health Network.

Last Updated: 09/09/2025

Information We Collect

  • Personal Information: Name, address, phone number, email, date of birth, insurance details.

  • Health Information: Medical history, treatment records, medications, and other care-related details.

  • Usage Information: IP address, browser type, website usage patterns.

    • How We Use Your Information

  • To provide and manage your healthcare services.

  • To communicate with you, including appointment reminders and care coordination updates..

  • To improve our services and comply with legal obligations.

    • SMS Consent and Phone Numbers

  • Purpose: Appointment reminders, health assessments, and care updates.

  • No Third-Party Sharing: SMS consent is not shared with third parties or affiliates.

  • Opt-Out: You may opt out at any time by replying STOP or contacting our support team.

  • Data Security: We use technical and organizational safeguards to protect your information.

    • Sharing of Information

    We may share your information only as necessary with:

  • Licensed healthcare providers to coordinate your care.

  • Service providers performing work on our behalf (e.g., billing, IT).

  • Regulators or authorities when legally required.

    • Your Rights

  • Access, correction, or deletion of your personal information.

  • Opt-out of SMS and non-essential communications.

    • Contact Us

    Heritage Health Network
    2155 Chicago Ave #201, Riverside, CA 92507
    Phone: (866) 744-1231
    Email: info@heritagehealthnetwork.com